Privacy Statement

Privacy statement, data storage and cookie policy

The LGD Alliance Europe (LGDA_EU) is committed to protecting your online privacy. This policy governs all pages hosted by the LGDA_EU, including the online communication of the connected national charities and any other websites it will create in the future.

The LGDA_EU uses the information it collects about you to better understand how its websites are used; to send information about the LGDA_EU you have requested or that may be considered of interest to you; to process your donations or support; and to render services you have asked for.

To understand how your personal information will be treated, please read the following policy. This policy may change from time to time so please refer to it periodically. In addition, we will where applicable send you a notice of any such change.

What identifiable information is collected from you?

The type and amount of information received and stored by the LGDA_EU depends on how you use the LGDA_EU websites. You can access most LGDA_EU pages without stating who you are and without revealing any personal information.

The LGDA_EU does not collect information identifying you personally (such as your name, address, phone number or e-mail address) unless that information is voluntarily disclosed. There are instances where the LGDA_EU requests information that does identify you personally for the purpose of providing you with specific services or of corresponding with you. Information that you supply in this way will not be shared with any third party except where needed to provide a requested service or required by law.

If you register for a newsletter, log on to certain the LGDA_EU websites, order a publication, request information, provide feedback, attend an (online) event, join a discussion group or join an electronic mailing list or newsletter, you may be asked to provide personal information such as your name, postal address and e-mail address.

This information is collected only with your knowledge and permission and is kept in various LGDA_EU databases and mailing lists. If you are purchasing something using an the LGDA_EU website, you may be asked to provide payment details like credit card details. These details are transferred to a secure, online payment service, hosted outside the LGDA_EU. Credit card information is not retained or processed by the LGDA_EU. The LGDA_EU websites with specific requirements to collect personal information may publish a privacy policy specific for that site. In these cases, the websites specific policies will be complementary to this general the LGDA_EU privacy policy, but will give additional details for that particular site.

How does the LGDA_EU use the information?

the LGDA_EU does not distribute, sell or rent user information to anyone. The LGDA_EU uses the information collected about you to improve its understanding of web visitors, to send information that you have requested or that may be considered of interest to you and to render services you have asked for.

With whom may the LGDA_EU share the information?

The LGDA_EU will not disclose any information identifying you personally, except with your prior explicit permission or where required by law.

Salesforce – The information shared with the LGDA_EU or its national charities via our website or via email, is stored in the LGDA_EU Customer Relation Management (CRM) system, hosted by Salesforce. Its servers are located in the European Union. Salesforce complies with all EU rules and regulations considering privacy (GDPR).

Mailchimp – The LGDA_EU uses services from Mailchimp to send newsletter and mailings about events and activities you have registered for. Only names, e-mail addresses, mailing categories (segmentations) and technical data about each mailing are stored on servers from Mailchimp. Data stored on servers from Mailchimp is located in the United States of America. Mailchimp complies with EU rules and regulations considering privacy (GDPR).

Mollie – Payment information shared via the LGDA_EU website or its national charities, is stored in the Customer Relation Management (CRM) system of Mollie. Its servers are located in the European Union. Mollie complies with all EU rules and regulations considering privacy (GDPR).

Opting out, changing or having your information deleted

At any time, you can cancel or modify your information by contacting the LGDA_EU office (info@lgda.eu). You can also at any time ask to see your data by contacting us. The LGDA_EU takes very seriously the accuracy of the information it holds on you. Where contact details are not provided on the page and if you wish to have all your personal information deleted from our databases, you can contact us for further information.

What choices are available to you regarding collection, use and distribution of the information?

Any information on new LGDA_EU activities that you registered to receive will be sent to you electronically or by other means. The LGDA_EU may also send you e-mail messages and newsletters which you consented to and are of interest to you. You can indicate that you do not wish to receive such e-mail messages or newsletters by using the unsubscribe link in the newsletters or emailing us at info@lgda.eu and you will be removed from the recipients’ list.

How does the LGDA_EU protect your personal information?

The LGDA_EU ensures to the best of its ability that any personal information you provide is secure on its systems. However, it cannot guarantee that submitting information over the Internet is 100% secure. As a result, the LGDA_EU does not confirm or warrant the security of personal information submitted; you do so at your own risk.

Automatically collected information

Cookies (Full Cookies Policy)

The LGDA_EU websites use cookies in order to provide you with a more personalized web experience. A cookie is a text-only string of information that is created and stored on your computer by your browser. It contains information about your visit that your browser uses to personalize certain pages or elements. For statistical analysis purposes, a cookie may also be used to pass a randomly generated and anonymous unique number to our servers. Cookies cannot be used by themselves to identify you. A cookie will typically contain the name of the domain from which the cookie has come, as well as the lifetime and expiration of the cookie, and a value, usually a text value or a randomly generated unique number.

If you do not wish to receive cookies, you can easily modify your browser to reject all cookies or to notify you whenever one is about to be placed on your computer. However, if cookies are not accepted you may not be able to experience all the interactive features of the LGDA_EU websites. You are therefore encouraged to allow cookies in order to fully enjoy the LGDA_EU websites features.

Log files

Most web servers, including the ones LGDA_EU uses, use log files, which record information such as service provider IP addresses, browser brand and version, referring websites, search terms used, average number of requested pages, average visit duration, total visitor traffic and information gathered for aggregate use. The servers of the LGDA_EU websites are located in the European Union.

Disclaimer

The LGDA_EU websites contain hypertext links to other sites. the LGDA_EU is not responsible for any third-party content or privacy practices accessible through this website. We do not endorse any of the companies or opinions listed in or linked to or from the website. We also do not accept or host any advertising. Furthermore, the LGDA_EU has written and selected the content on the LGDA_EU website to the best of its ability. Nevertheless, the LGDA_EU takes no responsibility for errors or out-dated content on certain webpages.